I requested £150 from my Casino Joy balance on a Tuesday afternoon, and the money landed in my PayPal account before 9am the next day. A £400 bank transfer a week later took four working days. Those two results show where the delays sit: the casino's side is fast, and your payment provider sets the pace after that.
A Casino Joy withdrawal passes through three stages. The cashier holds your request in a pending period, the verification team checks your documents if you have not submitted them, and your chosen provider then moves the money. Each stage has its own clock.
How to start a Casino Joy withdrawal
Log in, open the Cashier and select the Withdraw tab. Casino Joy lists the methods linked to your deposits, so a PayPal deposit means a PayPal payout. Enter an amount (the minimum is £20), confirm with your password, and an email confirmation arrives within a minute. Your request then shows as Pending in the same tab.
Pay by Phone deposits through Boku cannot receive payouts. If you topped up that way, add a debit card or e-wallet before you request your money, or the cashier will have nowhere to send it.
Casino Joy withdrawal time
Casino Joy holds each request in a pending period of up to 24 hours. You can cancel during this window and return the funds to your balance, which tempts you to keep playing. I reversed one £100 request and had given back £60 of it within the hour.
I tested how long Casino Joy takes to withdraw across three methods. Approval came after 3, 11 and 19 hours, so the casino's share of the wait stayed under 24 hours on weekdays. Weekends add time. A request I sent on Saturday morning sat in the queue until Monday, and my bank added its own day on top.
Available Casino Joy withdrawal options
Casino Joy pays out through PayPal, Skrill, Neteller, Visa and Mastercard debit cards, and bank transfer over Faster Payments. Credit cards do not work for gambling in the UK, so you will not find them in the cashier.
E-wallets suit you if speed matters. Debit card withdrawals return to the card you deposited with, which keeps the process simple and slow. Bank transfers need your sort code and account number, and a name mismatch with your Casino Joy profile triggers a manual check that costs another day.
Casino Joy withdrawal times by payment method
The table lists the times I logged from approval to the money appearing in my account. Your bank or card issuer may take longer.
| Payment method | Withdrawal time after approval | Notes |
|---|---|---|
| PayPal | Within 24 hours | My £150 test arrived the next morning. |
| Skrill and Neteller | Up to 24 hours | Fast, though both wallets may charge fees to move money to your bank. |
| Visa and Mastercard debit | 3 to 5 working days | Your card issuer controls the final step. |
| Bank transfer | 2 to 4 working days | Weekends and bank holidays do not count towards the total. |
Check your Casino Joy withdrawal before you submit
Casino Joy asks for a passport or driving licence and a proof of address dated within the last three months. Upload both before your first request. My first withdrawal processed a day later than my second because I sent the documents after I had asked for the money.
Bonus balances carry 35x wagering, so a £20 bonus needs £700 of bets before the cashier releases any of it. Check the wagering counter in your account page before you submit, because a request that falls short gets declined and the funds return to your balance.
If a payout stalls, the live chat answered me in under two minutes at 11pm, and email replies arrived within a few hours. Upload your documents on day one and the cashier leaves you little to chase.